Dear customers, we are providing self-pickup service now! The self-pickup time is Monday, Wednesday, and Friday from 3pm-6pm (except holidays). Orders placed before 12pm on the same day can be picked up on the same day. Afterwards, please pick up the next day. Please contact customer service before arrival: 905-597-2822 to provide the order number.
Where Shipping Address is located in North York, Richmond Hill, Scarborough, Vaughan, Aurora, Newmarket, Mississauga, Oakville, we provide local delivery. Orders placed before 12pm on working days will generally be delivered on the same day but due to the arrangement of distribution routes in remote areas, delivery may be arranged on the next day. The third-party delivery team will send a text message before delivery, and you can contact the delivery company’s customer service phone for questions about delivery time. Orders after 12pm on working days will be shipped the next day (delivery on working days, postponed on holidays or weekends). The delivery time will generally be between 6-11 pm, if you have any special requirements, please leave a note, and the customer service will contact you.
The delivery time will be about 1-3 working days after payment. The courier defaults to Canada Post, and multiple packages may take UPS or Fedex. If you want to specify the express delivery, you need to pay for the freight yourself. The pandemic may cause delays in the delivery of the package, please understand!
- Free shipping for purchases over $99 CAD before tax and after discount.
- If you purchase less than $99 CAD, a delivery fee of $14.99 will be charged.
Alberta/British Columbia/Manitoba/New Brunswick/Nova Scotia:
- Free shipping on orders over $129 CAD before tax and after discount.
- If you purchase less than $129 CAD, a delivery fee of $24.99 will be charged.
Orders from other Canadian regions:
- Free shipping for purchases over $149 CAD before tax and after discount.
- If you purchase less than $149 CAD, a delivery fee of $29.99 will be charged.
Additional shipping fees may be charged in remote areas.
The maximum weight of free parcels is 8kg. For orders exceeding the weight limit, the customer service will contact the customers to charge additional shipping costs for overweight packages (according to the actual cost of the express company). If you have any questions, please contact customer service at [email protected]。
When wrong address is given, the delivery company cannot contact the consignee and the consignee will refuse to collect the package. Qimiao Life will contact the consignee after receiving the returned package. If you need to re-mail the package, Qimiao Life will re-issue the package after collecting the re-mailed shipping fee; if a refund is required, Qimiao Life will refund the difference after deducting the package return shipping fee in accordance with the 7-day unconditional refund condition (except for those who have paid the return shipping cost).